Tida Financial Services LLC — how we collect, use, protect, and share your information.
Last updated: December 2025
At Tida Financial Services LLC, we believe transparency, fairness, and data protection are fundamental to building trust. This Privacy Policy explains how we collect, use, protect, and share information when you visit or interact with our website. If you have any questions regarding this policy, please contact us using the information provided at the end of this page.
Tida Financial Services LLC provides loan referral and marketplace services only. We do not make credit decisions, underwrite loans, or fund any financial products.
We may collect personal information when you complete a form or application, request information or consultation, subscribe to updates or communications, or interact with our customer support team. Information collected may include, but is not limited to: full name; contact details (email, phone number, address); date of birth; employment and income information; banking and loan-related details; Social Security Number (when required by lending partners). Providing information does not guarantee approval.
Your information may be used to: match you with third-party lenders and financial partners; process and route your request efficiently; provide customer support and service updates; improve our platform, services, and user experience; send transactional or promotional communications (subject to opt-out). Aggregated, non-identifiable data may be used for analytics, reporting, or business insights.
Tida Financial Services LLC uses cookies and similar technologies to improve website functionality, analyze traffic and usage trends, and enhance user experience. Cookies do not store personally identifiable information. You may disable cookies via your browser, though certain features may not function properly. Some third-party partners may use cookies independently. We do not control their technologies or policies.
Like most websites, we automatically collect non-identifiable data such as IP address, browser type, device information, pages visited, and date/time stamps. This information is used solely for system performance, analytics, and security purposes.
We may share your information with third-party lenders and lending platforms to fulfill your request, service providers assisting with technology/operations/communications, and affiliated companies under common ownership or control. We do not sell personal information to unrelated third parties without consent. As part of our lending-marketplace operations, we may share data with our lending-marketplace partners and major credit bureaus, strictly for eligibility matching and loan discovery. These partners operate under their own privacy policies.
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You may receive communications related to your inquiry or promotional updates. You may opt out at any time by following unsubscribe instructions or contacting our support team. Opt-out requests are typically processed within 7 business days.
By submitting your information, you provide express written consent (as defined under the E-SIGN Act and applicable laws) allowing Tida Financial Services LLC and its partners to contact you via phone, SMS, or email regarding your request. Consent records may include IP address, timestamps, electronic signatures, and form submissions and are retained for compliance purposes. You may withdraw consent at any time via our opt-out process.
We use industry-standard safeguards including SSL encryption, secure servers and firewalls, and restricted access protocols. While we take reasonable measures to protect your data, no method of transmission or storage is 100% secure.
You may request to access your personal information, correct or update inaccurate data, or request deletion (subject to legal requirements). Requests can be made using the contact information below.
We may disclose information when required to comply with laws, regulations, subpoenas, or court orders; protect against fraud or security threats; or enforce our terms or protect legal rights.
In the event of a merger, acquisition, or asset sale, personal information may be transferred as part of the business transaction. Users will be notified of material changes.
California residents may request information regarding the disclosure of personal data to third parties for marketing purposes under California Civil Code §1798.83.
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
Tida Financial Services LLC — support@tida.co